I no longer have access to the email address in my account.
Contact us immediately via our Messenger chat if you believe your email address was compromised, used in error, or you can no longer access the email address and we will help you get the information in your Bigstock account in order.
My account has been Suspended by Bigstock.
Your account and/or Bigstock portfolio may not be in compliance with our Terms of Service. Check your email for correspondence from our Compliance Department. This email will provide specific information as to why your account has been Suspended and details on how and when to reply to us. Be sure to double check your SPAM folder for this email.
We will work hard to resolve your issue as soon as possible. Please only respond to our emails if you have been asked to do so - do not contact us repeatedly or in an excessive manner. During our investigation, we will contact you if more information is required to resolve the issue.
When contacting Bigstock support, it is in your best interest to communicate with us in a calm, clear and professional manner.
My account has been Terminated by Bigstock.
You have done something in violation of current Bigstock Terms of Service. Account closures due to Termination decisions are final. You may not open a new account, share your content with other Contributors, or have your account reactivated.
Still have questions? Get in touch via our Messenger chat.
I think my account was compromised...What do I do?
If you feel that your account has been accessed by an unauthorized source please contact us.